Rod acts solely as a technical intermediary.
The Platform facilitates connections between professional rental agencies and potential clients.
Rod is not a vehicle owner, lessor, agent, or party to any rental agreement concluded between the Agency and the Client.
Only vehicle rental agencies that are legally established and registered in accordance with Tunisian law may register on the Platform.
A valid Tax Identification Number must be provided.
Renting between individuals is strictly prohibited.
The services are available only to customers who:
The website www.rod.tn is published by Rod, a company registered with the National Business Register (RNE) in Tunisia.
Email address : contact@rod.tn
Provider of software solutions (SaaS) and technical intermediary for connections.
The User is solely responsible for the accuracy, sincerity, and updating of the information transmitted via the Platform.
Any false declaration or inaccurate information may lead to the suspension or deletion of the account.
When the Client acts on behalf of a company, the [Tax ID] is required to ensure the correct preparation of contractual and billing documents. Tax Registration Number is required to ensure the correct preparation of contractual and billing documents.
The absence of this data does not prevent the vehicle reservation or the drafting of the contract, which may be completed and signed directly on-site between the Client, the drivers, and the Agency.
Rod does not collect or store digital copies (images, scans, or files) of identity or driving documents.
Only textual data voluntarily entered by the User is processed and transmitted exclusively to the relevant Agency.
The Client submits a reservation request via the Platform.
The Agency must manually confirm or refuse the request for the connection to be validated.
No payment is processed through the Rod.tn Platform.
Rod does not collect any commission and does not intervene at any time in the setting of prices or financial conditions.
Payment of the rent, security deposit, and any potential fees is made directly between the Client and the Agency according to the terms defined by the latter.
Rod endeavors to ensure the continuous availability of the Platform but does not guarantee uninterrupted operation.
Rod shall not be held liable for temporary interruptions related to maintenance, technical incidents, updates, or external constraints.
Agencies are solely responsible for the accuracy of the photos, rates, descriptions, and conditions displayed.
Rod cannot be held liable for any discrepancies between the published information and the actual condition of the vehicle.
Cancellation, modification, and refund policies are defined by each Agency.
Rod displays these for informational purposes only and does not intervene in their application.
In the event of a dispute between a Client and an Agency (vehicle condition, security deposit, billing, etc.), Rod assumes no legal liability.
The parties must resolve their dispute directly between themselves or before the competent authorities.
Rod reserves the right to modify these terms of use at any time.
The applicable version is the one published on the Platform at the date of use. It is the User's responsibility to consult this page regularly.
These terms of use are governed by Tunisian law.
In the event of a dispute relating to the use of the Platform and in the absence of an amicable settlement, exclusive jurisdiction is granted to the competent courts of Tunis.
Access to and use of the Rod.tn platform (hereinafter 'the Platform') implies full, complete, and automatic acceptance of these General Terms of Use.
If the User does not accept all or part of these terms of use, they must immediately cease using the Platform.
Continued use of the Platform following any modification to the terms of use constitutes acceptance of the updated version.